Shipping
Shipping
Delivery information for Coco's Crew orders, styled to match the rest of the help centre.
Shipping Methods
Parcel Post (Regular)
Standard Australia Post shipping. Typically 3-7 business days for most Australian locations.
Exact delivery time will be calculated at checkout based on your postcode.
Express Post
Fast tracked delivery. Typically 1-2 business days for most Australian locations.
Exact delivery time and cost will be calculated at checkout based on your postcode.
Shipping Costs
Calculated at Checkout
Shipping costs are calculated based on your location and the weight of your order. You'll see the exact shipping cost before completing your purchase.
Packaging Included
All shipping costs include secure packaging to ensure your items arrive safely.
Processing & Tracking
Processing Time
Orders are typically processed within 1-2 business days. You'll receive an order confirmation email as soon as your order is placed, and a shipping confirmation with tracking information once your order is dispatched.
Track Your Order
Once your order ships, you'll receive a tracking number via email. Use this number to track your package on the Australia Post website.
Additional Information
Delivery Address
Please ensure your delivery address is correct when placing your order. We cannot be held responsible for packages delivered to incorrect addresses provided by the customer.
Delays
While we strive to meet delivery estimates, delays may occasionally occur due to factors beyond our control, such as weather conditions or carrier issues.
International Shipping
Currently, we only ship within Australia. International shipping is not available at this time.